Terms of Service

Welcome to Sprinks. These Terms of Service govern your use of this website and the purchase of products from Sprinks, operated by Bake Group Pty Ltd.

By accessing this website or placing an order, you agree to these Terms of Service.

General Information

Throughout the site, the terms “we”, “us” and “our” refer to Sprinks and Bake Group Pty Ltd.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

Online Store Terms

By using this website, you confirm that:

• You are at least 18 years of age or have permission from a parent or guardian

• You will not use our products for any unlawful purpose

• You will not transmit viruses, malware, or harmful code through the website

Any breach of these terms may result in termination of access to our services.

Product Information & Availability

We strive to ensure all product information, pricing, images, and stock availability are accurate.

However, we do not guarantee that:

• Product descriptions are completely error-free

• Colours displayed on screens will perfectly match physical products

• All items will always be available

We reserve the right to:

• Limit quantities purchased

• Discontinue products without notice

• Refuse or cancel orders at our discretion

Pricing & Payment

All prices are listed in Australian Dollars (AUD) unless otherwise stated.

Payment must be received in full before orders are dispatched.

We reserve the right to correct pricing errors or cancel orders where incorrect pricing has occurred.

Shipping

Shipping timeframes provided are estimates only and may vary depending on carrier delays, location, or seasonal demand.

Sprinks is not responsible for:

• Delays caused by shipping providers

• Incorrect shipping details entered by customers

• Lost or stolen parcels marked as delivered

Please refer to our Shipping Policy for further information.

Returns & Refunds

Returns and refunds are handled in accordance with our Returns & Refunds Policy and Australian Consumer Law.

For food safety reasons, opened edible products cannot be returned.

Intellectual Property

All website content including logos, branding, product names, graphics, photography, text, videos, and designs remain the property of Bake Group Pty Ltd.

You may not reproduce, copy, distribute, or commercially use any material from this website without written permission.

Limitation of Liability

To the maximum extent permitted by law:

• Sprinks is not liable for indirect, incidental, or consequential damages arising from use of the website or products

• We do not guarantee uninterrupted website access or error-free functionality

• Customers are responsible for ensuring products are suitable for their intended use

Nothing in these Terms excludes rights available under Australian Consumer Law.

Allergens & Product Use

Customers are responsible for reviewing product ingredients and allergen information before use.

Products should be used in accordance with instructions and food safety guidelines.

Third-Party Services

Our website may include links, integrations, or services provided by third parties, including payment gateways and social media platforms.

We are not responsible for the content, policies, or practices of third-party services.

Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

Governing Law

These Terms of Service are governed by the laws of Queensland, Australia.

Any disputes relating to these Terms or use of the website shall be subject to the jurisdiction of the courts of Queensland.

Contact Us

For any questions regarding these Terms of Service, please contact us through Sprinks Contact Page.